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Frequently Asked Questions

Everything you need to know about hiring or listing drone pilots.

General Questions

Are you new here or just looking for some answers? These FAQs explain how our directory works for clients and drone pilots.

Drone Crew is an online directory here in NZ that helps connect clients with independent drone pilots. You can browse pilot profiles, view portfolios, and contact pilots directly to discuss your project needs.

Clients can search for drone pilots by location and specialty, review profiles and past work, and contact pilots directly through their listing. All communication and project details are handled between you and the pilot.

Drone Crew is a directory only. We do not handle bookings, payments, contracts, or scheduling. Our platform simply helps clients discover and connect with drone pilots.

Yes. Browsing pilot profiles and contacting pilots is free for clients. Drone pilots may have free or optional paid listing features depending on their profile type.

Each pilot profile includes contact options such as a message form, email address, or phone number. Once you reach out, all communication takes place directly between you and the pilot.

Pilot profiles are reviewed before being published to ensure required information is provided. However, Drone Crew does not certify or guarantee a pilot’s qualifications. Clients should independently confirm credentials, experience, and suitability for their project.

Drone Crew features drone pilots throughout New Zealand. Availability depends on the pilots currently listed in your area, and coverage may expand as more pilots join the directory.

If no pilots appear in your immediate area, try expanding your search radius or checking back later. You can also contact our support team for assistance.

If you have questions about the platform or need help using the directory, you can reach our support team through the contact page. Please note that support does not manage projects or communication between clients and pilots.

Hiring a pilot

These FAQs help clients understand how to find, contact, and work with drone pilots listed on Drone Crew NZ.

Finding the Right Pilot

You can search Drone Crew NZ by location and browse pilot profiles operating in your area. Each profile includes information about services offered, experience, and example work to help you find a suitable pilot.

Each pilot profile includes contact details such as a message form, email address, or phone number. Once you make contact, all communication happens directly between you and the pilot.

Yes. You’re welcome to contact multiple pilots to compare availability, experience, and pricing before deciding who is the best fit for your project.

It’s helpful to include your location, project type, preferred dates, and any specific requirements. Providing clear details upfront helps pilots respond more accurately.

Pricing & Project Details

Pricing varies depending on the pilot’s experience, the type of work, location, and project complexity. Drone Crew NZ does not set prices — pilots provide their own quotes directly.

No. Drone Crew NZ is a directory only. All pricing, contracts, and payments are arranged directly between the client and the pilot.

Yes. Many pilots are happy to discuss project details and help clarify requirements before providing a quote. This conversation takes place directly between you and the pilot.

Types of Drone Services

Pilots on Drone Crew NZ offer a wide range of services, including aerial photography, videography, real estate, construction progress, inspections, events, and more. Services vary by pilot.

Yes. Many listed pilots provide services for businesses, developers, and organisations. Always confirm the pilot’s experience and licensing for commercial work when making contact.

Some pilots may be willing to travel depending on the project and location. Travel availability and costs should be discussed directly with the pilot.

For Pilots

These FAQs explain how Drone Crew NZ works for pilots and how to create a profile to connect with clients.

Getting Started

You can create a profile by registering on Drone Crew NZ and completing the pilot listing form. Profiles include your location, services, experience, and portfolio examples.

Drone Crew NZ offers free listings for pilots as well as paid options with a variety of different features, aiming to cater to all pilots.

A strong profile includes your operating locations, services offered, experience level, example work, and contact details. Clear and accurate information helps clients decide whether to contact you.

Profiles are reviewed before being published to ensure required information is provided. Approval times may vary.

Licensing & Compliance

Pilots are responsible for holding any required licences or certifications under New Zealand aviation regulations. Clients may expect you to confirm your compliance when contacted.

Insurance requirements vary by project and client. Pilots are responsible for maintaining appropriate insurance coverage and discussing this directly with clients.

Drone Crew NZ reviews profiles for completeness but does not certify or guarantee pilot qualifications. Pilots are responsible for accurately representing their credentials and experience.

Getting Discovered

Clients browse and search Drone Crew NZ by location and service type. Profiles with clear descriptions and portfolio examples are more likely to attract enquiries.

Keeping your profile up to date, adding high-quality portfolio examples, and clearly listing your services can improve visibility and client interest.

No. Drone Crew NZ does not guarantee enquiries or work. The platform provides visibility, but all project discussions and outcomes depend on direct communication with clients.

Yes. Pilots may include links to their website or social media profiles where relevant.

Managing Your Listing

Yes. You can log in at any time to update your profile details, services, and portfolio content.

Yes. Pilots can request to deactivate or remove their listing if they no longer wish to be listed on Drone Crew NZ.

Legal & Safety

These FAQs cover general legal and safety considerations when working with drone pilots in New Zealand.

Drone Regulations in New Zealand

Yes. Drone pilots operating in New Zealand must comply with Civil Aviation Authority (CAA) rules and any other applicable regulations. Compliance requirements may vary depending on the type of operation and location.

Commercial drone operations in New Zealand may require pilots to operate under specific CAA rules or approvals. Clients should confirm a pilot’s compliance and permissions directly before commencing a project.

No. Drone flights may be restricted in certain areas such as near airports, over people, in controlled airspace, or on private property without permission. Pilots are responsible for planning and operating flights legally.

Drone pilots are generally responsible for obtaining any required permissions, approvals, or airspace authorisations. These details should be discussed directly between the client and the pilot.

Insurance & Responsibility

Insurance requirements can vary depending on the type of work and client expectations. Pilots are responsible for maintaining appropriate insurance coverage and discussing this with clients directly.

No. Drone Crew NZ is a directory only and does not manage, supervise, or participate in drone operations or projects. All responsibility rests with the pilot and the client involved.

Any issues, disputes, or claims related to a project must be resolved directly between the client and the pilot. Drone Crew NZ does not act as an intermediary or arbitrator.

Safety Considerations

When operated correctly and in compliance with regulations, drones can be used safely. Clients should ensure they work with pilots who prioritise safety, planning, and regulatory compliance.

Yes. Clients are encouraged to independently verify a pilot’s licensing, insurance, experience, and suitability for their specific project before proceeding.

Are you ready to start your search now?

Please note:
The information provided on Drone Crew NZ is for general guidance only and does not constitute legal advice. Drone Crew NZ does not certify, endorse, or guarantee any pilot or service listed on the platform.